Privacy policy

This policy explains how Hespor Finance ("we") handles personal information collected through finance.hespor.com. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).

What we collect

• Eligibility check and status requests: your name, company, business email, phone, website, country and the business information you enter (revenue band, years trading, purchase volumes, supplier readiness, financial-statement status and any message).
• Assistant questions: the text of questions you type into the website assistant, without your name.
• Technical data: your IP address is used transiently for rate limiting and bot protection. We use cookie-free, privacy-first analytics.

Why we use it

• To produce your preliminary assessment and send you the result and next steps.
• To contact you about your enquiry and, if you engage us, to prepare your application.
• To improve our website content (for example, adding FAQ answers to common questions).
• To protect the site from spam and abuse.

We do not sell personal information. When you ask us to proceed, we share the information needed for your application with the specialist Sinosure consultant we introduce you to, and — through that consultant or with your supplier — with Sinosure. We share only what is needed at each step, and we ask partners to keep it confidential and use it only for your application. We do not share your information with anyone else without your consent, unless the law requires it.

Service providers

• Cloudflare — hosting, database storage, bot protection (Turnstile) and security.
• Resend — delivery of automated emails.
• An AI model provider (Cloudflare Workers AI or Groq) may process the text of assistant questions to generate an answer. Do not enter personal or confidential information in the assistant.

These providers may process data outside Canada, including in the United States.

Retention

Enquiry data is kept for up to 24 months after our last contact, or longer if we are engaged and records must be retained for legal or accounting reasons. Assistant questions are kept for up to 12 months.

Your rights

You can ask to access, correct or delete your personal information, or withdraw consent to further contact, by emailing info@hespor.com. We respond within 30 days.

Contact

Privacy questions: info@hespor.com · HESPOR Trading Ltd. (operating as Hespor Finance), 170-422 Richards St, Vancouver, BC V6B 2Z4, Canada.